Is This What They Mean When They Tout "Running Government Like a Business"?

At about 10:30 this morning, a private construction crew hit a water main, thus turning 5th Avenue in Salemtown into a creek and depriving us of our tap. Gallons and gallons of water flooded 5th, flowed down Garfield, and interrupted repair work subcontractors were doing on 4th Avenue Metro fire hydrants. In less than an hour, Metro Water Services turned off the main, and crews were sweeping chunks of rock and dirt out of the driving lanes, but who knows how much water and tax money was wasted by this episode. I called Metro Water Services and asked if the crew had the authority to dig up 5th Avenue, and they told me that they could not give that information out.